DASHBORN Car Hammer

At DashBorn, we strive to offer a seamless shopping experience, and we are committed to delivering your orders as quickly and efficiently as possible.

Free Shipping

We offer free standard shipping on eligible orders, which will be indicated at checkout.

Shipping Charges

While we offer free shipping on certain orders, please note that shipping charges may apply in some cases. The exact shipping cost will be displayed during the checkout process based on the shipping method and your location.

Authority on Shipping Charges

DashBorn reserves the right to determine the applicable shipping charges. The final shipping cost will be calculated at checkout based on the selected shipping method, destination, and weight of the products.

Processing and Delivery Times

Once your order is processed, we will aim to ship it as soon as possible. Delivery times may vary depending on your location and the shipping option you choose.

If you have any questions about shipping or need assistance, feel free to contact our customer service team.

1. Eligibility for Returns & Exchanges

We want you to be satisfied with your purchase! If you are not completely happy with your order, you may request a return or exchange under the following conditions:

• The request must be made within 03 days of delivery.
• The item must be unused, undamaged, and in its original packaging with all tags, accessories, and invoice included.
• Products that are customized, perishable, or marked as "non-returnable" cannot be returned or exchanged.

2. Return Process

To initiate a return, follow these steps:

1. Contact Us – Email us at thedashborn@gmail.com or WhatsApp at 8292768088 with your order details and reason for return.
2. Approval & Pickup – Once approved, we will arrange for a pickup or ask you to ship the product back.
3. Inspection & Refund – After receiving the item, we will inspect it. If approved, the refund will be processed within 03 business days to your original payment method.

3. Exchange Policy

• Exchanges are allowed for size, color, or defective items (if applicable).
• If the requested exchange item is unavailable, a refund or store credit will be issued.

4. Non-Returnable Items

The following items cannot be returned or exchanged:

• Used or damaged items (unless received in a defective condition).
• Items without original packaging or invoice.
• Customized or clearance sale products.

5. Refund Process

• Prepaid Orders – Refunds will be credited to the original payment method within 07 days after approval.
• COD Orders – Refunds will be issued as store credit or bank transfer (if applicable).

6. Damaged or Defective Items

• If you receive a damaged or defective product, inform us within 24-48 hours of delivery with photos/videos as proof.
• We will offer a replacement, repair, or full refund after verification.

7. Cancellation Policy

• Orders can be cancelled before shipment. Once shipped, cancellation is not possible.
• If an order is cancelled before dispatch, the refund will be processed within 02 days.

8. Contact Us

For any return/exchange queries, contact us at dashborn@gmail.com or call +918292768088.